Information Management and IT Support Services – Five Stones Research Corporation

5SRC develops new and refines existing customer IT and IM capabilities to gain efficiencies, improve effectiveness, and improve cybersecurity while addressing the demands for higher reliability and availability of services. We improve the operational effectiveness and efficiency of IM services through design, integration, migration, and implementation of enterprise IT operations and IT and IM systems and applications.

Architecture and Engineering (A&E) Services

Customer outreach and training
Cybersecurity analysis and A&E recommendations
Data governance oversight
Enterprise IT systems analysis and A&E recommendations
Enterprise network management analyses and A&E recommendations
Existing and emerging IT research
IT architecture transition plan development
Quality assurance and quality control of products
Technical integration facilitation
User requirements determination and gap analyses

Enterprise Operations and Engineering Services

Acquisition technical support
Authority to Operate (ATO) and Authority to Connect (ATC) support
Configuration Management (CM) support for hardware and software
Database management system maintenance and administration
Develop, review, and maintain IT Memorandums of Understanding (MOUs)
Enterprise engineering lifecycle support
Enterprise strategy development
Equipment request packets review and evaluation
IT training and training material plan development
Network / Infrastructure Operations and End User Service Line Oversight
Plan of Action and Milestone (POA&M) document development
Policy assessments
Ports, protocols, and services management
Risk Assessment Reports (RAR) support
Software and hardware inventory
Standard operating procedures and plans development and maintenance
Systems analysis and engineering
Systems programming and administration
Tier I - IV help desk support
VTC management and support

Information Assurance and Cyber Services

Information Management Services

Archives research
Business automation planning
Concept of Operations strategy preparation and implementation
Data services
Digital forensic analyses
Directives, instructions, manuals, guidance, workflows, and processes impact determinations
Enterprise management
Federal and DoD guidance and associated reporting compliance
Functional and business process management
Publications and subscriptions management
Records management
Service delivery issue identification and solution development and implementation
Technical and business operations development and oversight
Technical and cybersecurity review and analysis of technical products
Training and training material development

IT Planning Services

External service / agency interface planning and analyses
Integrated service delivery planning for networking, architecture & engineering, enterprise operations, and IT projects management
Maintain related Directives, Policies, and Guidance Documents reference materials libraries
Maintain Standard Operating Procedures
Overall IT policy and planning development and implementation
Planning, Programming, Budgeting, and Execution process development and implementation
Security Technical Implementation Guide (STIG) / Information Assurance Vulnerability Management (IAVM) reviews and evaluations
Service Level Agreement (SLA) development, maintenance, execution, and monitoring
Total life-cycle maintenance subject matter expertise

Networks and Systems Services

Circuit use, loading, ordering, and acceptance
Disposition evaluation and recommendation
DoD, service regulations, and command network policy and procedure compliance
Facility requirements preparation, maintenance, and implementation
Metrics monitoring, tracking, and reporting
Network and system monitoring
Network cabling and associated hardware install and testing
Network management support
Network security and incidence response
RMF cybersecurity controls compliance strategies and implementation
Strategy development
Telecommunication network design, development and implementation

Selected Customers

Engineering and Test Support Services

Information Management and IT Support Services

Program Management Support Services